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Monthly payments

Payments to your mortgage account must be made monthly by direct debit or standing order from your bank account.

Rate changes


If there is a change in mortgage interest rates we will write to you before the first revised payment is due to let you know the new amount and when it will be collected.

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Overpayments, lump sum payments, and early repayment charges

It may be possible to make lump sum payments or overpayments to your mortgage, depending on the mortgage product you have chosen. However, some products carry an early repayment charge, so you should check the terms of your mortgage offer very carefully before making any lump sum payments.

A lump sum of £500 or more over and above your normal monthly payment will be treated as a capital repayment and could therefore attract an early repayment charge. Contact us to find out how an overpayment or lump sum payment would affect your account.Details of early repayment charges are specified in the product details.



Additional borrowing


You can increase your borrowing with Kent Reliance for home improvements or for a variety of other purposes such as paying for a car or holiday. and the cost can be spread over the remaining term of the mortgage. As long as your account has been well conducted and your total borrowing will not exceed the maximum loan to value allowed, you will be able to apply for additional borrowing (subject to income multiples) which can normally be made available in just a few days.

Please call our Customer Enquiry Team on 08451 22 00 33 for more details.

Payment difficulties


If your circumstances change and you have or think you will have difficulties with your monthly payment please let us know immediately. We will do everything we can to help and will work with you to find a solution and prevent unnecessary arrears.

Moving home

All our mortgage schemes are portable, so you can move home at any time without missing out on the benefit of the mortgage product you have chosen (subject to our lending criteria at the time of any future move).

Even if you move during the initial special deal period of a mortgage, the remaining benefits of that special deal, subject to the same terms and conditions, can be transferred to your new mortgage with us. In this case the early redemption charge will be waived, but the existing rate will not apply to any extra that you borrow.

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Other costs associated with a mortgage account


Applications for additional borrowing
Further Advance application fee 1% of the advance (min £70 and max £150)
Deed of Postponement/consent (plus disbursements* if applicable) (required if you have a second charge on the property) £115
Revaluation or reinspection fee £75
CHAPS fee/Bank transfer fee (if you want additional funds sent quickly to a 3rd party) £35
If a form of consent and undertaking is required, there may be a solicitor fee payable Please consult your solicitor
Change to circumstances
Transfer of equity (including deeds release fee) £215
Second charge, reference or other questionnaire £95
Letting arrangement (includes approval of leases and tenancy agreements on residential properties by Society's legal department)† £150
Policy query, surrender or release £60
Deeds related charges
Sealing fee £85
Deeds production/copying/release/other queries £85
Approval of legal/other documents including sealing fee (by Society's legal department)† £250 max
† If it is necessary for external solicitors to be instructed additional fees may be applicable  
Arrears
Instructing, litigation, proceedings and letter before action £100
Application for Warrant of Possession (plus disbursements*) £150
Possession proceedings (plus disbursements*) £150 - £550
Possession admin fee £500
Sale of property in possession conveyancing charges - 1% of the sale price (subject to a minimum of £385, £475 for a shared ownership/shared equity property - plus disbursements*)  
Mortgage arrears/counselling visit £150 max
Arrears/litigation letters/telephone calls (maximum £75 per month) £25 per item
Miscellaneous  
Standing order, direct debit or cheque returned by bank £35
Administration fee on redemption (includes sealing fee) £150
Early repayment charges refer to mortgage products leaflet
Payments under lease (eg rent arrears) £50 per item
Registration of second/subsequent charge £35
Non standard enquiries (including interm mortgage statement) £35
Subject access request under the Data Protection Act £10
2nd/subsequent redemption statement requests £25
*Disbursements = payments made to 3rd parties by the Society
(eg court fees, searches etc)


Fees are inclusive of VAT at the prevailing rate. Where appropriate, refund of fees are made at the discretion of the Society.

All loans are subject to availability, status, valuation and approval, and are available in England and Wales only. Applicants must be aged over 18 unless otherwise stated and security will be required on property. Written quotations available on request.

Mortgage Payment Protection Insurance may be required and a Higher Lending Charge may be payable.Calls to Kent Reliance Building Society may be recorded and/or monitored for customer service and training purposes.

Kent Reliance Building Society is authorised and regulated by the Financial Services Authority for general insurance and regulated mortgages and is covered by the Financial Ombudsman Service. Kent Reliance Building Society, Reliance House, Sun Pier, Chatham, Kent ME4 4ET.

THINK CAREFULLY ABOUT SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.



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